Fb shares response to Netflix documentary The Social Dilemma

Fb is enjoying protection over accusations surfaced within the Netflix movie “The Social Dilemma.”

Angela Lang/CNET

Netflix’s documentary The Social Dilemma has sparked conversations about social media’s impact on our lives and mental health, and Facebook has now formally joined the dialogue. The corporate shared a post on its site Friday titled “What ‘The Social Dilemma’ Will get Mistaken,” wherein it says the documentary “buries the substance in sensationalism.”

Fb complains that the movie’s creators do not embody insights from present staff on the corporations talked about, or from individuals who have alternate viewpoints. 

“Quite than supply a nuanced have a look at expertise, it offers a distorted view of how social media platforms work to create a handy scapegoat for what are tough and complicated societal issues,” Fb writes. “In addition they do not acknowledge—critically or in any other case—the efforts already taken by corporations to handle most of the points they elevate. As an alternative, they depend on commentary from those that have not been on the within for a few years.”

The corporate then goes into a listing of facets it says the movie “will get improper.” In terms of the difficulty of addiction, Fb says: “Our News Feed product groups aren’t incentivized to construct options that improve time-spent on our merchandise. As an alternative we wish to make sure that we provide worth to folks, not simply drive utilization.” 

Fb factors to an instance in 2018 when it modified its News Feed rating to prioritize “significant social interactions” fairly than issues like viral movies. The corporate says this transfer led to a lower of 50 million hours a day value of time on the platform. “That is not the sort of factor you do in case you are merely attempting to drive folks to make use of your providers extra,” the corporate wrote.

Subsequent, Fb refuted the concept customers are the product, noting, “Fb is funded by promoting in order that it stays free for folks.” It additionally defended its use of algorithms, saying that Fb’s “retains the platform related and helpful.” It pointed to different platforms that use algorithms, together with Netflix, including: “Portraying algorithms as ‘mad’ could make good fodder for conspiracy documentaries, however the actuality is lots much less entertaining.” 

Different points Fb rebuts embody how it uses data, in addition to its alleged function in contributing to polarization and spreading misinformation.

Netflix did not instantly reply to a request for remark. 

Discussions round technology and mental health have pushed many large tech corporations to roll out measures designed to curb tech addiction. Social media platforms like Instagram and Fb started hiding likes after being criticized for fostering anxiousness and despair. AppleGoogle and Facebook have additionally rolled out well-being instruments geared toward serving to customers monitor their display time.

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