Microsoft Corp mentioned on Wednesday a possible networking concern could be affecting its office messaging app, Groups, after lots of of customers reported technical difficulties, primarily associated to delays in receiving messages.

Microsoft mentioned the delayed messaging concern was affecting customers within the Americas and its Groups reside occasions function may also be impacted.

“We’re working to substantiate our findings whereas concurrently exploring the optimum answer to remediate impression,” Microsoft mentioned.

Downdetector, an outage monitoring web site, confirmed there have been greater than 800 incidents of individuals reporting points with Groups.

Additionally learn: Microsoft to let people with disabilities test games for accessibility support

Downdetector solely tracks outages by collating standing studies from a collection of sources, together with user-submitted errors on its platform. The outage could be affecting a bigger variety of customers.

Collaboration apps similar to Groups, Slack and Zoom have performed a crucial function in driving distant work and on-line lessons in the course of the COVID-19 pandemic. Groups had about 115 million customers as of October final 12 months.

Reporting by Eva Mathews and Subrat Patnaik.

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