Organisation and workspace administration service Notion went down for hours final Friday, leaving customers and clients fully within the lurch. Now a information report means that the outage and downtime had been brought on because of the firm’s area registrar receiving a number of complaints about phishing.

In keeping with a report from Techcrunch, the outage was brought on on account of what it referred to as a really uncommon DNS problem on the registry operator stage. What this implies is that the location spent hours offline and didn’t resolve for a lot of customers. With the area not resolving, many purchasers couldn’t entry their organisational instruments like their reminders and notes.

Additionally learn: WhatsApp-rival Signal becomes operational again after a day-long outage

The report goes on the state that Notion had registered their area with the registrar – who had mainly partnered with one other firm referred to as Hexonet to handle the .so area, which reportedly acquired complaints about Notion pages used for phishing. The agency went to with their studies and the location was then briefly suspended, the report states.

Customers and clients alike panicked on Friday when the app went offline, depriving them of their vital paperwork – in any case, Notion’s service supplier didn’t confirm the studies earlier than placing a maintain on the area – which is attention-grabbing.

Learn extra: Cloudflare service outage disrupts Internet, problem fixed

This isn’t the primary time {that a} service was deeply impacted on account of a criticism made by unscrupulous customers who merely report the app for spam. Nonetheless, to be able to forestall customers from affected by an outage like this once more, a worker reportedly informed TechCrunch that groups had been engaged on new protocols to verify an outage like final Friday doesn’t occur once more.

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