Managed.com, one of many greatest suppliers of managed internet hosting options, has taken down all its servers with a purpose to cope with a ransomware assault, ZDNet has discovered immediately.
The assault befell on Monday, November 16, and the ransomware impacted the corporate’s public-facing internet hosting programs, leading to some buyer websites having their information encrypted.
Managed.com mentioned the incident solely impacted a restricted variety of buyer websites, which the corporate mentioned it instantly took offline.
However hours after the assault, Managed.com mentioned it additionally took down its complete internet hosting infrastructure, which the corporate is now working to revive.
This included WordPress and DotNetNuke managed internet hosting options, e-mail servers, DNS servers, RDP entry factors, FTP servers, and on-line databases.
Initially, the corporate handed the assault as unscheduled upkeep however finally got here clear in emails and messages offered by its tech assist operators to an ever-increasing variety of offended prospects.
The corporate says it’s now working with regulation enforcement to establish the attackers and restore buyer programs as quickly as potential.
However on on-line boards, Managed.com prospects now worry that their websites will stay down for days or perhaps weeks. They cite an identical incident that befell at fellow internet hosting supplier A2 Internet hosting in Might 2019, from which the corporate wanted greater than a month to get better, throughout which era numerous prospects needed to wait for his or her websites and web site information to be restored.
A Managed.com spokesperson didn’t return a request for remark earlier than this text’s publication.
Managed.com now joins an extended record of ransomware incidents which have impacted internet hosting and information middle suppliers. The record additionally contains Equinix, CyrusOne, Cognizant, X-Cart, A2 Hosting, SmarterASP.NET, Dataresolution.net, and Internet Nayana.